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Custom Work FAQ

Welcome! I hear you’re after some custom work. Below are a few frequently asked questions regarding what I can create, and my process for custom work.Please check out my custom work portfolio for photos of recent custom creations.Ready to get started? Contact information is at the bottom of this page!

What can you custom create?

Custom work and commissions covers anything you’ve seen me create via social media or at my stalls! There’s a vast range that includes jewellery, accessories, small home decor and pride items. If you’re unsure at all if I can help, please ask first! If it’s outside my skill set, I’ll recommend you to someone I know who can help you out.Please note that I may not always be able to assist with the custom or commission work due to supply availability, budget or deadline, but will do my best.If the creation is required ASAP and I am able to source the supplies required (or have them all ready), there may be a rush order fee added.

Whats the difference between customisation and commission work?

Custom work means editing an existing creation to your specifications! Its a big part of what I offer at events, as my goal is to be as inclusive as possible. A list of customisations that are possible is below;

Commission work is a little different. It means working with an original or inspired design from scratch. You’ve got an idea, haven’t seen anyone else create it, or need something for cosplay? I’m your artist! Tell me what you’re after, give me some inspirational photos to go off and I’ll create a few mock up designs for you to look at.If you feel a little confused by all this information with custom vs commission and are unsure which you need, let me know.

How do you take custom work?

I only take custom work via my facebook page or via my email where I can. Keeping it to just 2 ways of communication for the custom work allows me to keep track of all that is going on, as I can have up to 5 or 6 orders in the work at any given time on top of everything else!If you’re from or are wanting to ship to anywhere in the world that requires a VAT fee, I can indeed help by creating a custom listing if required from my Etsy store. The listing total will include the listing fees as well.

How long does your custom work take to create?

This highly depends on a number of things; what you’re after, when you need the creation by, if I need to purchase supplies (and where they’re coming from), and how long it takes to craft the item.By letting me know when you need the custom work done by, where you are located and if you have a budget, I can research and calculate supplies, pricing and overall time to create much faster!If unsure how long it takes, I usually recommend a good 2-3 month timeframe for any custom work unless specified otherwise to account for shipping times. This time frame allows room for supplies to arrive, for the finished creation to get to you, and some wriggle room just in case my disabilities/chronic health plays up too!

Where are you located?

I’m located in the regional section around the ACT, in Australia! As I live in the countryside, I only have access to Australia Post to be able to send any parcels, and do not control the price to mail items, or how long it may actually take to reach its destination (as much as I can estimate, there are occasionally delays with postal systems depending on time of year/holidays or other issues varying from country to country.)My location also will affect where and how I can get some supplies. Some I can source locally, others I will need to order online from other parts in Australia, or from overseas. Any supplies coming in from overseas can take up to 2 months to arrive.

Can I pick up my custom order from you?

Absolutely, if it works out for you! For folks who live or frequent the ACT, I have the option of a store local pick up point. Kan Kreate and Co at 4/8 Victoria St, Hall graciously allows this as I rent a small space in their store. Kan Kreate and Co has many artists and small businesses in their store too, so you might find something else you like there while picking up your order!If I have a table at an event you’re going to attend, I can bring along your order to pick up! I frequent events in the ACT, some parts of NSW (mainly Sydney), and am hoping to do a couple events in Melbourne or North VIC! I update my instagram yearly event highlights with the events I’ll be at next. If in doubt, ask away!

How do I pay for my custom work?

Paypal is the way to go, but if you’re in Australia, direct bank transfer is also available. All information for how to pay is on the bottom of all invoices. I can also change currencies if needed, or can draw up a paypal invoice. I do not order supplies or start work until the inovice/s have been paid.If you have any issues with paying your invoice (the total amount in one go, or by the due date) please let me know so we can discuss what to do.I can split the invoice into parts, delay purchasing supplies, or pause hand crafting your creation if absolutely needed, but again, you will not receive the finished creation until the invoice/s have been paid.